What Happens Next
Report a Concern
Thank you for reporting a concern. We know this may be a difficult time and want to connect you to the right support. Whether you're a student, staff member, or third party, you can report anonymously or with your contact details. Your report will go to the relevant HR, Student Casework or Governance team.
If you give your contact details, a team member will contact you within two working days. They’ll offer support and discuss possible next steps, whether informal or formal. Your report will remain confidential and shared only with trained staff on a need-to-know basis. By providing your details, you agree to the use of your information as outlined in our privacy policy.
Reporting Anonymously
If you report anonymously, you may still speak to a team member via secure messaging. You’ll receive a code to access your message inbox. Advisers will reply within two working days with support and guidance.
Anonymous reports help us understand wider issues and take action on bullying, harassment, discrimination, hate crime and sexual misconduct.
Emergency and Additional Support
- For emergencies, call 999 or 112.
- If you’re deaf or hard of hearing, use a textphone on 18000 or text 999 (if registered).
- For non-emergencies, call 101.
- To report an incident to SOAS Campus Safety team please contact the helpdesk via email to campusservices@soas.ac.uk, or telephone 07548 240542. This service is available 24/7 365 days a year.
- Visit our support articles for more help and information.
