There are a variety of mechanisms in place to help support you through this difficult time.
Where possible, and where you feel comfortable, we encourage you to speak to your line manager to access support at an early stage. There are also a range of additional support options available, which are listed below.
SOAS Staff Wellbeing Ambassadors
Our Wellbeing Ambassadors are trained Mental Health First Aiders who provide a supportive, approachable point of contact for staff across the university. They are available to:
- Offer a confidential and informal space to talk
- Provide a confidential human signposting service for any bullying and harassment experienced or witnessed
- Provide a listening ear without judgement
- Offer initial support if you are experiencing difficulties
- They an important role in promoting a positive and open culture around wellbeing
- Help you access appropriate services and resources
Wellbeing Ambassadors are not counsellors, but they are trained to:
- recognise signs of mental health challenges
- respond in a supportive and appropriate way
- guide colleagues towards professional support where needed
You can access the list of Wellbeing Ambassadors here.
Employee Assistance Programme - Spectrum Life
The Employee Assistance Programme (EAP) is a free, confidential counselling and wellbeing support service available to all employees, their partner/spouse and dependent children over 16 still living at home. This service is available 24 hours a day, 7 days a week, offering practical and emotional support for a wide range of personal and work-related issues.
How the EAP can support you
The Employee Assistance Programme offers support across a broad range of areas, including:
- Mental health and emotional wellbeing
- Relationships and family matters,
- Bereavement and loss
- Substance misuse concerns
- Financial and legal advice
- Everyday practical issues and guidance
How do I access the EAP?
Accessible 24/7, 365 days a year.
A completely free and confidential service available via:
- Online
- Freephone: UK: 0808 196 2016
- INTL: 00 353 1 518 0277
- WhatsApp: +44 77 0018 5685
- Download the App: app.spectrum.life
Staff will need to register with their SOAS email and enter the following organisation code: SOASEAP.